Speccles straps are perfectly designed to fit Bayonet or Spatula shaped ends, however they are not suitable for use with Cable Temples (see below)
Why the different coloured stamp?
Each of the 5 Speccles straps in the ASSORTED PACK have different internal widths, to cater to most spectacle arm sizes. Of course trying to explain the various dimensions to customers could get complicated, so we came up with the coloured stamps… Once you have chosen which strap fits the best, take note of the colour of the Speccles stamp and simply reorder a twin pack with the corresponding colour.
Do Speccles fit sunglasses?
Speccles are really made for the slender ends (temples) of eyeglasses but yes, they will fit many sunglasses.
Having trouble fitting a Speccles strap correctly?
Play the video attachment on our Home page for instructions on how to fit a Speccles strap. If you have any further issues give us a call on the phone number listed on the Contact page or send us an email at firstname.lastname@example.org. We're here to ensure you find Speccles as useful as we did.
I'm having difficulty getting the Speccles strap off at the end of the day….
If you have chosen a firmer fit, the Speccles strap can sometimes be a little more difficult to slide off (If it is extra cold the plastic can be a little more inflexible too). Simply hold the spectacle arm securely with one hand and then use your other thumbnail or fingernails to leverage the end of the strap off. It's easy once you have the right technique.
If it's still a struggle, try the next size strap up. Trim a little less off the ends so Speccles slide up more towards the back of the ear, and they will still perform just as well. If you are already using the RED kids strap or BLACK adults strap then get in touch via our contact page and we will send out the next sizes up as a special order free of charge.
None of the 5 sizes fit my glasses arms…
Oh dear… Speccles have been designed to fit the overwhelming majority of spectacle arms. Of course there may be some obscure shape that Speccles don't cater to. If your spectacle arms are wider or narrower than the Speccles supplied in the Assorted Pack then get in touch via our contact page and we'll send out the next sizes up as a special order free of charge.
My Speccles strap is looking a bit dirty..
Remove Speccles strap from glasses and give it a quick swish in luke warm water (hot water will damage the material) and detergent. RInse and allow to dry completely before using again.
My new Speccles strap smells a little strange...
Our straps are made from 100% Australian manufactured (right here in Melbourne) lead free, latex free PVC. If you find the plastic at all smelly (some peoples noses are a little more sensitive) it will help to wash the strap the strap in warm (NOT hot) soapy water and leave to dry completely before using again. Other than this the smell will lessen off after a couple of days.
Are Speccles available in retail outlets?
Of course! At this time, we reach most of our local and international customers via the wonderful world wide web. We currently have a handful of retail suppliers stocking including:
Mexico - www.vizus.com.mx
Florida USA - visionsource-brighteyestampa.com
London Canada - www.optometryonhydepark.com
If you are interested in stocking Speccles, get in touch via phone or email us at email@example.com.
Shipping & Delivery
We provide FREE delivery nation wide to anwhere within Australia. Goods are sent via Australia Post.
We also provide delivery anywhere in the world for a US$2 flat fee. Products are sent via Airmail with Australia Post to any location worldwide.
How long will it take to receive my order?
Australia wide: All orders are shipped within 24-36 hours and generally take between 2-5 working days before they arrive in your letterbox.
International: All orders are packed and sent within 24-48 hours of order placement. UK orders should be received in around 10-14 business days. Due to customs screening USA orders will take up to 4 weeks for delivery. Asia Pacific orders should receive delivery within 7 business days and Europe within 10-14 business days.
If you receive an item that is damaged, please return the item in the original packaging and we will resend a new pack of Speccles once they have been received in our mailbox.
If you happen to receive an incorrect order in the mail, we ask that you provide a close up photo of the product and send it with your email for our quality control records. And we will be happy to send you out the correct order FREE of charge.
If you have changed your mind about your purchase, Speccles will offer you a refund minus US$3 postage and handling fee (International orders) and US$1 (Australian orders) provided that:
- You return the item within 28 days of receiving the item (at your own cost);
- The item is in resaleable condition including that:
1. It is in its original packaging, including instruction card and all accessories;
2. It is unworn, unopened, unused and in its original condition;